Privacy & Data Policy

This privacy policy sets out how NR Plumbing & Heating Ltd uses and protects any information that you give us when you use our website.

NR Plumbing & Heating Ltd is committed to ensuring that your Privacy is protected.  Should we ask you to provide certain information by which you can be identified when using our website, then you can be assured that it will only be used in accordance with this privacy statement.

NR Plumbing & Heating may change this policy from time to time by updating this page.  You should check from time to time to ensure that you are happy with any changes.  This policy is effective from 14th May 2018.


We may collect the following information:

  • Name
  • Contact information, including email address
  • Demographic information such as postcode


We require this information only for our internal record keeping.


We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information we collect online.  Our internal computers are all controlled by a unique username and  password.  Our server is also protected with this as well.


A cookie is a small file which asks permission to be placed on your computers hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering about your preferences.

We use traffic log cookies to identify which pages are being used.  This helps us to analyse data about web page traffic and improve our website in order to tailor it to our customer’s needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your company or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.


Our website may contain links to other websites of interest.  However, once you have used these links, to leave our site, you should note that we do not have any control over that other website, therefore we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.


You may choose to restrict the collection or use of your personal informatin in the following ways:

  • Whenever you are asked to fill in a form on a website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing, you may change your mind at any time by writing or emailing us at

We will not sell, distribute or lease your personal information to 3rd parties.

You may request details of personal information which we hold about you under the Data Protection Act 1988.  A small fee will be payable.  If you would like a copy of the information held then please write to NR Plumbing & Heating Ltd, 71a Newnham St, Ely, CB7 4PQ.

If you believe that any information we are holding on you is incorrect or incomplete, please write or email us as soon as possible at the above address.  We will promptly correct any information found to be incorrect.

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